6 Game Frequently Asked Questions

Yes. 6 Game is strictly for adults aged 18 and above. During registration you confirm that you meet this requirement. We take responsible gaming seriously and ask all players to play within their means, set limits and take breaks when needed. If you think your gaming habits are becoming a concern, visit the Responsible Gaming section for guidance and self-management tools.

No. Each player is allowed one account only. Duplicate accounts are against our terms and conditions and may result in all associated accounts being suspended. If you have accidentally created a second account, contact [email protected] straight away and the team will help you sort it out without any issue.

Basic verification is completed during registration via the OTP sent to your mobile or email. For higher withdrawal limits, you may be asked to submit a copy of your CNIC or another valid identity document. Upload it directly from your account settings under Verification. The team reviews documents promptly and you will receive a confirmation once your account is fully verified.

On the Login page, tap "Forgot password?" and enter your registered email or mobile number. A reset link or OTP will be sent to you. Follow the instructions to set a new password. If you no longer have access to your registered contact details, reach out to [email protected] with your account details and the team will help you verify your identity to regain access.

JazzCash, Easypaisa and Raast deposits are typically credited instantly or within a couple of minutes. Bank Transfer deposits may take a little longer depending on your bank's processing time — usually the same business day. If your deposit has not appeared after 30 minutes, check your payment app for a transaction confirmation and then contact support with the transaction reference number.

Yes, a minimum deposit amount applies and it is kept low so that players of all budgets can participate. The exact minimum for each payment method is displayed on the cashier page when you are logged in. For JazzCash and Easypaisa the minimum is designed to be accessible for everyday players, not just high-rollers.

6 Game does not charge any fees on deposits from our side. However, your payment provider — for example your bank or JazzCash wallet — may apply their own standard transaction charges. We recommend checking your payment app's fee schedule if you want to be fully sure. Raast transfers are typically free of charge at the sender's end.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours of the request being approved. Raast transfers are typically just as fast. Bank transfers may take one to two business days depending on your bank. If your withdrawal is still pending after 24 hours, contact support with your transaction ID and the team will look into it for you.

The most common reasons are: your account is not fully verified, the payment details entered do not match your registered name, there is an active bonus with unmet wagering requirements attached to the balance, or the withdrawal amount is below the minimum limit. Check each of these in your account settings. If everything looks correct and the withdrawal still fails, email [email protected] with the details.

Yes, daily and per-transaction withdrawal limits apply and vary depending on the payment method and your account verification level. Fully verified accounts generally have higher limits. The exact figures are displayed in the Cashier section when you are logged in. If you need to request a limit increase, contact support and provide your verification documents if not already submitted.

Yes. Live in-play betting is available on PSL fixtures and most major cricket matches. Markets update ball-by-ball and include options like next wicket, runs in the over, method of dismissal and match winner. Odds shift in real time based on what is happening on the pitch, so acting quickly on value is part of the in-play experience. Simply go to the Betting section during a live match to see the available markets.

The minimum stake is kept low to make betting accessible to everyone. The exact minimum varies slightly by market and is shown on each bet slip before you confirm. For most cricket markets the minimum stake is a small PKR amount that allows casual players to enjoy the experience without committing large sums. Maximum stake limits per market are also shown on the bet slip.

If a match is abandoned, cancelled or significantly interrupted before a result can be determined, bets on that match are generally voided and your stake is returned to your account balance. In cases where a match reaches an official result under DLS or a shortened format, bets are settled on that result. The specific rules for each market are detailed in the Terms and Conditions section.

A wagering requirement means you need to bet a certain multiple of the bonus amount before it can be withdrawn as real cash. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place bets totalling PKR 10,000 using that bonus before the winnings are released. The progress toward meeting the requirement is tracked in your account under Bonuses. Full terms for each promotion are listed in the offer description.

Yes. Regular players have access to reload deposit bonuses, PSL free bet offers during the cricket season, cashback promotions on Live Casino and seasonal rewards. These are updated frequently, so it is worth checking the promotions page each time you log in. Offers are tailored to active players, so keeping your account active generally means more promotions becoming available to you.

Bonus funds cannot be withdrawn directly — they first need to meet the wagering requirements outlined in the specific promotion's terms. Your real money balance and bonus balance are shown separately in your account so you can always see what is available for withdrawal versus what is still subject to wagering. Once the requirements are met, the converted amount moves to your real money balance and is fully withdrawable.

Yes. The 6 Game app is optimised for Pakistani mobile networks including 3G and 4G connections on Jazz, Zong, Ufone and Telenor. The app loads faster than the mobile browser version on slower connections and is designed to minimise data usage without compromising on functionality. Live Casino streams do use more data, so a stable 4G connection is recommended for the best Live Casino experience.

Absolutely. Your 6 Game account works across all platforms — the website on any browser, the Android app and the iOS app. Your balance, bet history, bonuses and settings are all synced in real time. You can start a session on the website and continue it on the app without any issues. Use the same login credentials on all devices.

Yes. Push notifications are one of the main advantages of using the app over the mobile browser. You can opt in to receive alerts for upcoming PSL fixtures, when new odds go live, in-play market openings and exclusive app-only promotions. Notification settings can be managed in the app under your account preferences — you can choose exactly which types of alerts you want to receive.